Customer Service

WE KEEP YOU MISSION-READY.

Magirus Service keeps your systems operational – across the globe, around the clock. Because downtime is not an option.

We stay with you. Long after delivery.

Every year, Magirus vehicles go to work around the world. Extreme
conditions. Real responsibility. No margin for failure. That's where our
commitment begins – not ends.

Our service specialists are your direct contact for technical advice,
operational guidance and hands-on support. Everything your crews need to
keep their vehicles mission-ready. Every day. For as long as your Magirus is
on the road.

  • Technical questions or advice regarding a Magirus vehicle or product.

    +49 731 2987 8614 magirus-technical-helpdesk@magirusgroup.com

    TECHNICAL HELPDESK

  • Identify the right spare part for your product.

    +49 731 2987 8610 magirus-spareparts@magirusgroup.com

    SPARE PARTS IDENTIFICATION

  • Questions regarding sales or order processing.

    +49 731 2987 8611 magirus-spareparts@magirusgroup.com

    SPARE PARTS PROCESSING

  • Contact our service team members directly.

    +49 731 2987 8615 magirus-fieldservice@magirusgroup.com

    FIELD SERVICE

  • Contact for Service Contracts.

    +49 731 408 4496 magirus-servicevertraege@magirusgroup.com

    SERVICE & MAINTENANCE CONTRACTS

  • Repairs, general overhauls and refurbishing.

    +49 731 2987 8613 magirus-werkstatt@magirusgroup.com

    REMAN

  • For emergencies only, outside normal service hours – international, 24/7.

    +49 731 408 4080

    24/7 EMERGENCY HOTLINE

  • 100+

    MEMBERS IN OUR SERVICE TEAM

  • 10.000+

    SPARE PARTS IN STOCK

  • 500+

    TRAININGS PER YEAR

  • 24/7

    UPTIME

CUSTOMER SERVICE

CUSTOMER SERVICE

Service & Support

  • DECADES OF EXPERIENCE

    DECADES OF EXPERIENCE

    Best in class service

  • 100+ TEAM MEMBERS

    100+ TEAM MEMBERS

    Field Service

Build what matters.

Join a team where your work protects lives – every single day.